How do I create a voice group?
a) Before accessing a voice group, please make sure that you have read and agree to the voice group policies. Click this link to read the voice group policy:http://www.raidcall.com/serverpolicy.php
b) Click on ‘create a voice group’ on the main page, and then follow the steps to create a voice group.

Member icons and related administration
Different administrator identities come with different icons to help you determine their expertise.
Guests
No administration, and unable to access a voice group which is available for members only.

Voice group member
No administration, but allowed to join voice group chat. Membership gives yourability to access the voice group which is available for members only.
Sub-channel administrator
Can only be appointed by the group owner, group admin or channel admin. This administrator has the power to kick off channel, disable voice chat, disable text chat, and channel broadcast.This admin is only available for appointed sub-channel.
Channel administrator
Channel admins can only be appointed by the group owner or group admin.This administrator has the power to kick off channel, disable voice chat, disable text chat, and channel broadcast. This admin is only available for appointed channel.
Group administrator
Can only be appointed by group owner.This administrator has the power to delete channels, set channel admins, kick off group, kick off channel, disable voice chat, disable text chat, ban RaidCall accounts, ban user IP, and group broadcast.
Group owner
This administrator/owner has all powers on his/her server: delete channel, set group admin, set channel admin, kick off group, kick off channel, disable voice chat, disable text chat, ban a RaidCall account, ban a user IP, and make a group broadcast.

Official admin
RaidCall Official Admin.Feel free to contact them whenever you find bug, have suggestions, or need help.
What is the difference between member chat groups and group chat?
Member chat groups are discussions between members of a channel in a server.
Group Chat is a discussion between all MEMBERS of a group.
How do I find voice groups?
Click on ‘find voice groups’ on the main page, and then continue the steps by selecting the search options. You can find voice groups by group name, group ID, or group type.

How do I become a group member?
1) Click on ‘apply for amember’ within a group.

2) Select a voice group in group list on the main page, and then right click on ’apply for a member’.

What features are there for group blacklist?
1) Banned Accounts: kicked off from the group and never allowed to access the group or apply for membership without being removing from Banned Accounts.
2) Banned IPs: The IP has been banned. Before removing from Banned IPs, the accounts with a banned IP can never accessthe voice group or apply for membership on any account using that IP.
3) Temporary: Kicked off group temporarily. Time duration is required while taking this operation. The account banned temporarily is unable to access the group until he/she is unbanned automatically.
How do I manage the blacklist?
If you are an admin, please follow these instructions:
1) Right click on a user’s account name within a group, then select ‘admin’ and click on ‘ban raidcall account’ or ‘ban user IP.’

2) Select a group in my voice group, right click on ‘view group info’, and select ‘blacklist’ where you can add the IPs and accounts you want to ban.

How do i edit Group/channel Announcement?
1)Right click on your group name while being in group, then select 'View/Edit' to edit content.
2)Right click on your group name in the groups list, then select 'View/Edit' and edit content on announcement tab.
3)You can now add a flash video link URL to the announcement, but Youtube is currently the only website supported.
Now we will introduce how to add a flash link URL to the announcement.
Here is a screenshot - notice the YouTube link that is underlined with red.

Steps:
Go to the website www.YouTube.com
Click the 'Share' button below the flash video
Click 'Embed'
If there is any other boxes that's ticked, then untick them.
Tick the box 'Use old embed code'.
Copy the link URL of video (the bit that is underlined with red in the screenshot), then paste it on flash option of channel announcement.
Remember only the URL part of the embed coding must be used.
You can check if it works correctly by clicking the 'Preview' button in the Announcement tab.
Otherwise hit 'Apply' and 'OK', and then you should be able to watch the flash video in the channel announcements.
How do I increase my group’s point?
The group’s points are based on how long the members stay in the group.If a member stays in a group for one hour, one point will be added to the group. Any parts less than one hour will be added to next calculation. The maximum points for a group in a single day is 480. The levels and their required points are as follows:
| Level | Points | Level | Points | Level | Points |
|---|---|---|---|---|---|
| 1 | 20 | 21 | 77060 | 41 | 563060 |
| 2 | 80 | 22 | 88440 | 42 | 604980 |
| 3 | 260 | 23 | 100920 | 43 | 648940 |
| 4 | 600 | 24 | 114500 | 44 | 694960 |
| 5 | 1140 | 25 | 129260 | 45 | 743120 |
| 6 | 1940 | 26 | 145220 | 46 | 793460 |
| 7 | 3040 | 27 | 162440 | 47 | 846020 |
| 8 | 4480 | 28 | 180980 | 48 | 900840 |
| 9 | 6340 | 29 | 200880 | 49 | 957980 |
| 10 | 8620 | 30 | 222180 | 50 | 1017500 |
| 11 | 11420 | 31 | 244940 | 51 | 1079420 |
| 12 | 14740 | 32 | 269200 | 52 | 1143800 |
| 13 | 18660 | 33 | 295000 | 53 | 1210700 |
| 14 | 23220 | 34 | 322420 | 54 | 1280160 |
| 15 | 28480 | 35 | 351460 | 55 | 1352220 |
| 16 | 34460 | 36 | 382220 | 56 | 1426940 |
| 17 | 41220 | 37 | 414700 | 57 | 1504360 |
| 18 | 48820 | 38 | 448980 | 58 | 1584520 |
| 19 | 57280 | 39 | 485100 | 59 | 1667500 |
| 20 | 66680 | 40 | 523120 | 60 | 1753300 |
How do I create more voice groups?
The amount of groups you can create is based on your RaidCall Level.The requirements are as follows:

What is ‘Group’ for?
Group is a better social networking service for group members. Once you have become a member of a group by applying or being invited, your account name will be shown on the member list of the group. In the group, the members from all channels can text chat and share pictures and files.
Why does my group/server password not work?
In version 6.0, group access restriction replaces the group password feature (server password). Passwords no longer work even if you set them up on 5.1.8 or 5.2.7.
If you do not want guests to access your group or channel, you can check“this voice group only allows members to enter” or ‘Only members can enter sub-channels’ on access restriction.

What is contribution? How do I increase my contribution points in a group?
Contribution stands for the duration that a member stays in a group. The longer you stay in a group, the more contribution points you can get in this group. One hour is for one contribution point;any part less than one hour will be added to the next calculation.
I only set up one group, why are there more than one shown in group list?
My groups are only for the groups in which I have become a member or created.
What is membership profile?
The membership profile feature inside of a group can be quite convinient for group administrators to manage their groups members and moderators, since it provides an option to set a custom nickname.
The custom nickname will be displayed inside of that specific group only.
Once you have set up a custom nickname in membership profile, your nickname inside of the group will have a dark blue color.
Members who have not set up a membership profile will have their normal nickname displayed in a black color.
This option is only available for members.
Each member can set up their own membership profile - admins have the option to set up or change membership profiles for members and ranks above - but not for other admins.
What are group credits?
Group credits is a new kind of group point system in Raidcall - it's currency is Gold.
For the sake of the group (and owner account) security, group credit can only be checked by group members and ranks above.
Gold can be gained by members staying online inside of the group. Every time 50 members stay online inside of the group for an hour, one Gold is earned.
In the future, Gold can be exchanged into badges or something else, please follow and pay attention to future updates.




